Archive for the 'General' Category

12
Nov
09

OM S(H)ANTI OM ! : Blaming It On Barkha

Om Santi Om, Nandita Ji ! I regretfully noted in yesterday’s publications that Nandita Puri seemed mighty peeved with NDTVs Barkha Dutt ( The Buck Stops Here) for having quizzed her on her famous actor husband’s sexual “uprising” ( pun unintended , although the revered Om Puri’s movies were usually always on such passionate social subjects in the turbulent seventies). Nandita is frankly being clever by one and a half, having the cake, the marzipan coat and eating it too. Sorry Maam , but who cooked the pot-pourri? Frankly, I watched with prodigious admiration how Barkha asked those “inner conscience” questions with such a straight face, while simultaneously imagining Bollywood’s latest tryst with all labels Maid in India. Maybe the BJP was ahead of it’s time when they went sloganeering India Shiney-ing .  Puri’s grouse that there is more to Om than the interview sounds flaky , fake and all fluff; after all, what did she expect from those graphic descriptions of adolescent Om’s discomfort with prickly heat? And by the way, even my hirsute counterpart Tarun Tejpal of Tehelka was evidently stunned by those admissions and must have seen his beard turn crimson as Ms Puri poured promiscuity out with panache.  One thing is for sure, most men will shiver in their pants ( please ignore that , folks) before marrying a journalist.

The slapping of the perpetual gad-fly Abu Azmi , the SP MLA in the Maharashtra Assembly by Raj Thackeray’s loyal goons led to some amusing exchanges and once again to Barkha’s credit, she displayed  remarkably equanimity. The MNS spokesman has the ultimate poker face not in sync with his belligerent outpourings. Essentially, if Azmi had been shot dead for insulting the vada-paav as well that day , Mr Patkar would have still said—“ He asked for it”. Sanjay Nirupam struggles with his past Shiv Sena lineage, and it shows . Amar Singh looked overall quite pleased with the publicity bonanza and would have probably not minded if Azmi had got a few more slaps. As for Bharat Dabholkar who has rumoredly some dangerous pets roaming wild in his office, he looked ready to pounce out of the screen.

On CNN-IBNs Face the Nation Sagarika Ghose had the standard mix on the Manu Sharma parole issue. The question on the parole issue that we need to find out is who was on the “pay-roll”??. Suhel Seth made solid sense on the nouveau-riche but isn’t that the inevitable new arrogant ostentatious face of Rising India? But the entire media deserves full credit for escalating the issue into a national embarrassment for all concerned violators of basic ethics. If I was Sheila Dikshit , I would stay miles away from such inane controversies.

Arnab Goswami ( Times Now) had the Yeddy-Reddy brothers Karnataka fracas thrown in but what intrigued me was the presence of corporate suited-booted types waxing ineloquent on political corruption and typical homilies in a manner fairly condescending .  Point noted, but these are the same Silicon Valley upstarts ( start-ups??) who voted the BJP to power and reinforced that faith in May 2009. Having been a commercial banker and asset fund manager before I can tell you that almost the majority of hyped companies in India fudge balance-sheets in broad day-light. Satyam is in august company actually. Even a mighty respected industrial house as the Tatas quickly struck a deal with Narendra Modi post-the West Bengal Nano or shall we say jumbo fiasco. Ethics??? And aren’t some of India’s biggest IT companies sitting on huge real estate property purely out of government charity in prime areas?  Sure, there is no denying that Karnataka is slipped dramatically on account of poor management but it is about time the executive class cut out their self-righteous bullshit.

28
Jul
09

MESS MEDIA AND MALLIKA

” Mother Teresa never reads the newspaper, never listens to the radio and never watches television so she’s got a pretty good idea of what’s going on in the world”.
Malcolm Muggeridge

I read this morning’s The Times of India ( July 28th 2009)and choked in acute amusement ; outlined on page 18 of my regular daily newspaper ( along with Indian Express the best accompaniment with my morning Lipton Green Label) was a noticeable heading ” Editorial content most trusted by consumers”. I thought that was such a preposterous copy; shouldn’t that be the cardinal truth? The logical fact? Or did one expect full-page advertisements by cash-rich brands to carry greater credibility with customers?
I write this piece because the Indian media is perhaps got to do some serious and transparent introspection instead of feeding us with their typical nonsensical verbiage .

In the late 1990s I briefly dabbled in creating a ” strategic consultancy in integrated communications” firm,  essentially a public relations company called Capital Images PR ( but the majority were too embarrassed to define themselves so) . Public relations was considered a dubious fix-it operation, meant for retired sleazy hacks and corporate communication drop-outs and had a shallow reputation. In Delhi, of course, everyone wanted to be a lobbyist which meant hanging around shadily for festive seasons to distribute gifts and fix appointments. For that precise reason of gross neglect, I  saw a great business opportunity to bring in best practices , research trends, look at investor relations management, media training, reputation audits etc. One year later, I was as disillusioned as a crocodile being  fed low-fat porridge for breakfast.

The high profile corporate customers ( and we worked with some outstanding blue-chip MNC accounts and Indian behemoths) all wanted their mug-shots on the front page no less,  under any circumstances. It was an astronomical  travesty of reality . Even if the CEO just as much as uttered some standard homilies, he thought it should quadruple his market capitalization and deserved breaking news status. My team of hard-working blokes would burn the midnight oil for “chasing” inane badly drafted amateurish press releases coming from ” corp com”—-corporate communications. It was the most bizarre experience of my life, and was accentuated by that crazy business called event management. Everyone was perennially “pushing press releases” —-I know it sounds like a kinky disposition, but the whole firm was obsessed with that obtuse occupation.

There was nothing remotely strategic or vaguely  intelligent about the PR profession ( it may have changed now) ; it was pure donkey -work and the only area demanding creative deployment of grey cells was in choosing ” gifts” to be handed out during press conferences. One company even wanted to hand out sleek table-fans even as my mind whirled in circles at some incredible speed of rotation. I heard strange stories of how the media and the corporate clients would occasionally strike a bargain deal over some extended beer sessions at the Harbour Bar. Hugely frustrated and thoroughly disgusted, I let my first entrepreneurial effort voluntarily vanish into obsolescence. We stopped renewing client contracts, business development meant block progress, and we encouraged employees to seek alternative engagement  with dim-witted options that the industry offered. The only contemporary I met was Dilip Cherian but that was because his Perfect Relations firm had done some work for my wife’s family business. It was to be the best decision of my professional life , soon confirmed by the mighty respectable The Times of India group.

The TOI always considered revolutionary in terms of ad sales packaging saw a brilliant revenue opportunity in the desperation of PR professionals and the maddening megalomania of corporate bigwigs.  So they did the unthinkable in the history of news media ,  they began to ” sell” editorial space for an astronomical fee. It was a shockingly flagrant innovation  but to give TOI full credit, they had no compunctions about it. Selling ad space was always their forte, now they were even auctioning editorial content. And they sold these hamburger package deals with great panache. It was not treated as an advertorial as it had full editorial endorsement .The client even created their own content, but the reader would never be aware of the origin of the paid output. I think the Indian media’s general and ethical standards touched its lowest nadir with that one intrepid master stroke of selling . I believe now it is industry-wide practise in both print and broadcast media and is so customary that no one even allows a fleeting frown on their crease on matters so insignificant. As Oscar Wilde put it, ” Newspapers have degenerated. They may now be absolutely relied upon”.

Rajdeep Sardesai of CNN IBN ( one of the few cerebral heads in a virtual fashion business that news channels have become) has done an excellent piece on the late TV anchor Walter Cronkite, but has failed to mention one crucial point that Cronkite stood against;  the “infotainment” nature of modern-day news dissemination. I would have loved to hear Cronkite’s views on ex-Indian Express editor Arun Shourie who pulled off the mightiest deceptive coup in journalism when he was actually clothed in RSSs khaki-knickers.  Just check our TV channels and tabloids today and it is full of such pasteurized excesses of the puerile variety , it is an insult to an average person’s intelligence. Almost every day there are scores of politicians, sports stars, Bollywood types, TV folks,  just about everyone blaming the media for misquotes, exaggerations and gossip-mongering . Worse, calculated fabrications. Clearly , everyone in the news business is just getting manic about a ” story”.  Go read Harry Potter, folks!

The tragedy of the Indian media is that thanks to their relentless pursuit of mindless TRP numbers they are now being manipulated by all vested interests. So actor Aamir Khan calls a press conference to talk about his sixteen-pack abdomen muscles for Ghajini  , and then sarcastically sniggers that the media today has become so cheesy and cheap. And Hindustan Times keen to charge the TOI bastion in Bombay has enrolled Bollywood stars as weekly columnists. Honestly, it is a scam of epic proportions matching their tactless, ham-handed and outrageous “launch” strategy of revealing Salman Khan-Preity Zinta taped conversations that boomeranged big-time. . I await the day when Mallika Sherawat becomes the full-time editor. Mint, anyone?

After I graduated, I had this massive urge to study at the Times School of Journalism and become a journalist. But then I read somewhere, no news is good news; no journalists is even better news.

14
Jul
09

WHO KILLED PROFESSOR SABHARWAL? BJPs MOMENT OF SHAME

The legal verdict is finally out. Professor Harbhajan Singh Sabharwal of Ujjain was not callously hammered to death by irate students in an uncontrollable,  irascible state of frenzy, albeit that’s what we normal human beings with 20/20 eyesight saw on live television cameras a few years ago. On August 26th 2009 to be exact. The student leaders  , members of the youth wing of the BJP , the ABVP were apparently perturbed at the cancellation of college elections. Sabharwal only intervened to stop the wild mob from harming his colleague ; so they callously thrashed him instead , breaking his ribs, forcing a cardiac arrest.

The BJP’s future young brigade are now totally acquitted , free birds, fire in their wings, soaring sky high  as a visibly rhapsodic top leadership of the BJP expresses their unbridled happiness. The Madhya Pradesh Chief Minister Shivraj Singh Chouhan has heartily welcomed the court judgment seeming as delighted as a newly married bridegroom who has found his stolen slippers. In fact, the saffron brigade celebrated their manipulated success with drum-beating and hip-shaking street dance. Elsewhere, the shell-shocked son of the murdered professor said ” My father has died again”.

It has been three years since that heartless cold blooded daylight slaying. I reproduce verbatim the piece I wrote in August 2006, then titled, “Death of a Professor”, as it is still relevant today .

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August 2006

The brutally slaughtered Professor Harbhajan Singh Sabharwal never gave me classroom lectures. Neither did he solicitously provide me career advice. In fact, outside the academic fraternity of Ujjain, he was perhaps just a simple middle -class family man , low profile and living a modest existence of  a professor a few months shy of retirement. . But last Saturday,  as a frenzied mob of irate students of Ujjain , visibly bursting with incendiary fury and seething with incalculable rage callously hammered him to death, he has overnight become a national symbol of our disintegrating culture, caught on candid camera as he collapsed into a tragic limp heap, motionless . I am compelled , by an overwhelming inner surge to remember  another professor.  Professor Diwakar Jha. A teacher. And my father.

Father’s Day for me , in our rain-washed metropolis , is a wet manifestation of the onset of the monsoon season in June ; lashing waves against the Marine Drive embankment, black umbrellas sprouting like innumerable dark canopies as desperate commuters hurriedly elbow into suburban trains. Die-hard romantics soar their faces skywards allowing the rain streams to fall in an incessant rush on their faces, the unending serpentine mass of four-wheelers dodge assiduously ahead amidst the slowly shrinking road space which is Bombay city, and overjoyed cricket  fanatics  bat away in unusually unfriendly weather conditions , the leather ball skidding on slippery and muddy turf.  The Kanga league can have a prolonged wait.

The night before, four years  ago , he had been his usual imperturbable self; totally calm against the impending crisis, just a fleeting tremor of uneasiness. Father was often christened by his contemporaries as not just a simple bloke , but a  virtual simpleton. His contemporaries called him ” Professor”, he was the archetypal teacher of economics, which was in complete contrast to his spendthrift ways. Clearly, he favored the law of demand over supply-side economics. In the traumatic post-partition days of 1947, this bespectacled son from an agricultural family in the rural interiors of Bihar , set sailing to the London School of Economics , carrying with him a dozen pre-rolled ties , as he had almost strangled himself the last time he had endeavored in those adventurous territories.

Most children are thrilled beyond description when they win school prizes for outstanding achievement  , as they march triumphantly in rehearsed steps up the school pedestal to receive framed certificates from School Principals grinning away at their little protégés. Not me. In my growing years , perhaps the most difficult time was the prize distribution ceremony , as I was thoroughly embarrassed to be show-casing my rotund parents ballooning from all directions, my father accentuating matters by also proudly displaying his irradiant bald head. Apparently, a hereditary affliction.

He remained the quintessential professor; invariably immersed in voluminous books , perched incongruously on his reading table like several sky scrapers inhabiting an urban nightmare, while he made copious notes on the impact of the capricious monsoons on our farm production. His absent mindedness was legendary ( he had once got into a train going in the wrong direction, and even incredulously enough made it across the sensitive borders of China in those frosty days of the 1980s  without a valid visa). And despite being a certified diabetic , it did not take wizardly knowledge to know that he had surreptitiously disappeared  to the nearest sweet-shops on  lazy Sunday afternoons. After all, whenever he returned from those casual sojourns there were traces of his  gluttonous consumption on his shirt, which he was usually oblivious about.

One day when I had rudely remonstrated against my abysmal pocket-money, he called me by the side and said, ” This is all I can afford. Your father is a professor, and salary is my only source of income.  I have spent all my life’s savings on giving all my children the best education, at least on that I have not compromised , if I could help it.  I know I cannot do everything you ask. Just keep one thing in mind—- you are rich not by the material possessions you own or your bank balance. You are enormously wealthy if you have knowledge and wisdom. A sound knowledge base will give you the ability to discriminate, to make choices, to see right from wrong, and to look beyond the perceptible optical vision.  All your worldly possessions are meaningless if you do not possess the intangible strength of these basic characteristics. “. I mumbled incoherently, cussing under my breath, not entirely pleased with his long-winded explanation. It sounded like the usual mumbo-jumbo parents resort to when they cannot acquiesce with your requests.

He understood that I did not understand or chose to be stubbornly defiant. Either way, he continued , ignoring the audible snigger of his adolescent son  ” Expand your horizons, and pursue knowledge with an insatiable passion. It will lead you to riches beyond the boundaries of your dreams, and above the specks of white clouds in the sky. I promise you, you will experience wealth far more than the  metallic grandeur of gold or the unending stacks of currency bundles”. And saying that, he put his pudgy hand in his creased trouser-pockets and pulled out some crumpled  notes and coins and gave them to .me. ” Here, take what is left with me for the day, but spend it wisely”.

Twenty-five years later, on an overcast afternoon when it rained intermittently and where the world looked a perfect place to me as I sipped on some hot aromatic tea,  savoring the Sunday papers , a few days before Father’s Day ,  he passed away. As quietly , as he had usually retire for the nights. As I went through his badly documented file of papers and books , there were an assortment of colored passbooks of his numerous savings accounts, all aggregating to a few thousand rupees, which could be easily exhausted over a week-end family brunch at the popular deli.. There were several notes hand-scribbled and written to bank managers for mundane enquiries, to which he had apparently received no response. And amidst the chaotic mess of his study-table was one singular investment he seemed to have been particularly proud of , as it was properly covered and stored; a Post Office fixed deposit receipt of a thirty thousand rupees ( approx USD 700) , which would not even get me an economy class ticket to New York. That was all I could find, besides some other frivolous investments where the promoter firms had perhaps ceased to exist. I don’t think he was even aware of that.

He was no globetrotting industrialist or a savvy businessman. He was not an inheritor of ancestral wealth or a beneficiary of windfall profits. He was leaving behind no legacy of material acquisitions or a will which would require a microscopic scrutiny by a legal eye. But I knew something no one else did. The  professor who died was a rich man.

Last Saturday, as TV cameras captured the maddening assault on Prof Sabharwal and his colleagues,  I remembered my father’s words all over again. Former PM Atal Behari Vajpayee is perhaps still ruminating on hitting the right chords, re-drafting a politically appropriate response to the inane massacre , which he will one day utter with his archetypal masterful oratory , each pause an excruciating wait. One by which he will seduce us perpetual suckers with his ostensible pain, while he will with expert craftsmanship try and convince us all that the hapless , ” misled” students ( murderers?) only had a momentary lapse of reason. And in a few weeks , Sabharwal will join the slain Shanmugam of IOC  as another sad victim of India’s increasingly violent social system. Forgotten. Laid to rest.

I am glad that my father was not in Ujjain, hit and hammered by the same students he wanted to become India’s future, the pillars of our destiny blah-blah! And I am also glad that he is not alive today  to witness such a humiliating end to a dignified existence of someone of his ilk..  I still reminisce a senior politician who went onto become a Chief Minister of Bihar who used to respectfully get up from his seat  and frequently touch his feet whenever my father went calling on him; all because he had taught him public finance and developmental economics once, and drafted his budgetary speeches sometimes.   Times sure have changed.

As someone who has studied in India throughout his learning years , we have grown up treating our school teachers and college professors like a consecrated learned community, a powerhouse of intellectual prowess and worldly knowledge, to be respected and looked upto.  Always.  We have  had the same deep deference for our teachers as we have perhaps for our parents. Even today, if we providentially encounter any of our old teachers, we are spontaneously overwhelmed by nostalgic memories, and one feels humbled. Yes, some of us have been fortunate enough  to have gold credit cards with unlimited spending limits and find international business class travel a monotonous experience, but the old retired man awaits his  superannuation benefits which matter so much to him. The irony is palpable, and if you ask me is one of life’s strange paradoxes.

Old-fashioned maybe for today’s BPO generation , but we believed our teachers finally gave us that coveted knowledge, taught us those basic values that today defines our real  net worth.  Not necessarily measurable on a spreadsheet. Because some things are indeed intrinsically incalculable.

At Ujjain on Saturday, it was not just Prof Sabharwal who died. But a country’s character.

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Three years later, the Professor’s killers are walking free. In a damning indictment , the Nagpur sessions judge ruefully observed that ” Sabharwal did not get justice”; the reason? The prosecution ( under a BJP dispensation) did not accumulate evidence, downplayed charges, and even doctored content which would have corroborated the ghastly act of the unrepentant student leaders. There were over a thousand people who saw Sabharwal collapse. But the corrupt police could not produce a single witness. If we truly are self-respecting Indians, irrespective of our political ideologies, we should hang our heads in shame.

Rahul Gandhi may have a chocolate face, madam Sushma Swaraj , but your party and you have blood on your hands.

18
Jun
09

The Lonely Dudhwalla: India’s Shame

I had just entered my teenage years when I discovered the power of the idiot box. As we sat huddled before the eye-popping technology in a rectangular shape , my first memories are those of hearing a deep baritone voice, intellectually refined , possessing extraordinary depth and talking esoteric stuff. I did not understand much, but was hugely impressed by the missionary man. It was Verghese Kurien.

When I last heard the Gujarat Chief Minister Narendra Modi’s government was working over-time to ensure that Kurien was forthwith denied some luxurious privileges; a cook, his car and a security guard. Modi’s government, frequently lauded as a development model by cosmetic analysts , gullible scribes and super-sized CEOs , is obviously looking at cost-cutting in times of difficult financial crunch, I guess. Perhaps that explains the charitable excesses of lollipops sops and tax-breaks being provided to industrial houses , who therefore hail Modi as a bearded messiah, the accessible magical alchemist. Kurien, is in no Fortune Top 10 billionaire list like Ambani bro’s and matching Mittal’s. He does not own colourful cricketers and hold yacht-parties even as his companies sink in deep waters. Neither is he giving tall spiel on corporate governance in a US business school. And neither has he written management potboilers on the emerging shape of the world. He is just simply greater; much bigger than all of them put together.

My father, an old-fashioned economist and a devout champion of the co-operative movement , once told me, “ Verghese Kurien is one of India’s greatest freedom-fighters who never went to jail”. Once again, I was flummoxed. I could never fathom why these profound characters always spoke in such obfuscating language. But I solved the ambiguous puzzle soon enough. Kurien, a Michigan university graduate in mechanical engineering, had single-handedly transformed rural Gujarat through creating local co-operatives in dairy farming, thereby ushering in what became famous as India’s “ white revolution”. And had successfully outsmarted well-entrenched transnational companies.

In the corporate world today, CEOs and management gurus talk of profit-sharing and employee empowerment. Kurien , in then Third World India considered third-class by a supercilious western world, created a cooperative infrastructure that changed lives of whole villages and poor farmers , creating prosperity, ensuring fair remuneration, enriching communities and making a remarkable distribution structure that redefined the model of India’s rural development. And soon enough, a brand called Amul was born. It’s market valuation ( if possible) would exceed that of Citibank for sure.

India is today the largest milk producer in the world, and Operation Flood was named such, because Kurien made a household necessity available across the vast country-side. He humbled the mighty multinational Nestle, and Polson butter disappeared back to it’s Occidental shores. The Indian buffalo had out-performed the Swiss cow. And through a cooperative framework that performed to exceptional detailing, he altered India’s rural landscape. The world came calling. Padma Shri, Padma Bhushan, Padma Vibhushan, Ramon Magsaysay and several international recognition followed. But Kurien stayed put in his little shy hamlet of Anand in Mehsana district even as Amul became the butter of the nation.

But then dramatically in 2006 they unceremoniously dumped him from the same homes from where he created , what I believe, is India’s first multinational ( sorry, Tatas), the best distribution system ( apologies, ITC) and a revolutionary breakthrough in community welfare and employee engagement ( no offense, the tax-shelter seeking IT firms).

Some say he is terribly arrogant, and a demanding leader. The truth is that he is an exceptional genius, and the least concession that we can give him is his high exacting standards; that is not arrogance, it is just fundamental expectations of a superlative dreamer , but ordinary mortals will not understand that. Neither will Narendra Modi.

The dodgy Indian media has conveniently forgotten Verghese Kurien. There is more precious ROI in featuring new-age business commanders serenading Modi. It makes for higher TRPs and newsprint spend-value. I have seen no real protest, no genuine remonstrance , not even a tiny editorial against the shoddy humiliation of the greatest technocrat India has ever produced.

I met Kurien much later ten years ago in his humble home in Anand . The supposedly arrogant man helped us to a chair, shared his old stories, and finally saw us off at the door. I consider those few moments chatting with him, an inspiring revelation. And when I told him how awe-struck I was when I first heard him on my Cinevista TV set, he laughed, and said—Thank You! I see what we Indians are doing to him today, and feel ashamed as an Indian.

Verghese Kurien will be 88 years old this year on 26th November 2009.

18
Jun
09

Small b and the dog in the slum

Now why are all over-reacting to senior citizen Amitabh Bachchan’s blog on Slum Dog Millionaire beats me? That is exactly what Sarkar Raj wanted. Bachchan is a smart Alec , if you have not figured that out already. He picks up a topical subject, gives it a serpentine twist, then dresses it with some journalistic verbiage, and what you have is Bachchan’s blog. Since SDM is hot subject, certainly more than Drona or Rona Dhona or whatever, trust Mr Reid & Taylor to get pseudo-patriotic.

Does Mr Bachchan know that despite all the multiplex-mobile-mall story of India, almost 400 million of our beloved country go to sleep earning less than Rs 50 a day? You know what? Its time we stopped being fake nationalists—I love India, but I cannot pretend that we do not have problems, for heaven’s sake. We are hugely corrupt, we fight amongst ourselves like Ekta Kapoor serials ( at the time of writing, suddenly Mr Raj Thackeray has woken up and is now targeting UP New Year , it seems), we take short-cuts, we do not respect women enough, and our poverty challenge is far from overcome. And the list is long.

What Bachchan forgot was that Boyle captured India’s hard reality for sure, but that in the end, the little children of Dharavi slums also become the real heroes. For a man , who once did Laawaris, Bachchan should have identified with the characters, instead of appearing sarcastic and grumpy. Smile, Sir!

The real beneficiary of the blog-wog tamasha is a certain Mr A who owns Bigadda. Even if Bade Miyan’s movies may be flopping, he is giving big hits to bigadda.

18
Jun
09

Walk of Life

“They came from within the platform 13. At first, I thought it was just a celebration for some VIP who was either alighting or leaving for an outstation trip. Or maybe even a baaraati ( wedding procession)”. Sanjay Singh is in his mid-twenties, I assume, and even as he recounts the sequence of events that has changed India that terrible night, he is scurrying back and forth from his counter preparing a sandwich for a customer. It is exactly two weeks since November 26th 2008.

“The noise was deafening. Initially we could not comprehend what happened. But then I saw two men just spraying bullets all over. And people just fell and died, one on top of the other”. His face is remarkably imperturbable for a young man who saw death at such close proximity, and he speaks with a detached sense of helplessness. “All of us ducked under the counter. But our manager took a bullet, but he is out of danger”. I look at the window panes of Refresh Food Plaza at the CST , and there are several bullet marks creating an eerie shattered design at different places on that glassy exterior, a frightful reminder of what transpired when two men walked in and played havoc.

This morning I walked into CST , that perennially busy terminus that transports thousands of Mumbai’s work-force with clockwork precision daily, and also inter-links its big dreams to the rest of India. The last time I visited CST was when taking the Deccan Queen to my favorite week-end destination Pune, but even that has become infrequent as the expressway has become a convenient alternative. But I have traveled from CST on the same platform 13 , taking the Geetanjali Express to Howrah via Tatanagar. It has been several years since, but the nostalgia lingers on.

“As the terrorists moved towards platform 7 and exited through towards Cama hospital, we escaped from the back-door. But we felt sorry, as we could not turn back and help those who were lying dead behind us”. There is touching sadness in his voice, a regret , that unknown to him reflects his courage, his compassion. Bullet shots narrowly missed his head , and he knew that they were fortunate. “But I feel sad for those who fell innocent victims to the attack. They were just huddled up together in the vast open space in front of the restaurant opposite platform 13, large families in a convivial spirit, unaware that they shared a common date with destiny”.

“I saw a woman feeding her child being shot at close range. They put like ten bodies on top of each other and managed to send them to hospitals”. The scars will remain long, it is a human stain that will not obliterate itself , perhaps ever.

It is peak-time now, and crowds throng CST , particularly in the suburban sections. Mumbai is in it’s magical confluence , an intermingling of it’s innumerable colors, it’s almost impentrable complexity. There is a focused stride in every commuter , a clear destination ahead , an appointment to keep. There is little margin for error. The sun is shining, the buses are lined up , there are queues for taxi-sharing , and Mumbai is exhibiting it’s trademark energy. Life must go on.

A couple of cops are huddled in the middle , and platform 13 is completely empty this morning. “But when it gets dark, I get scared. I begin to recollect everything again in detail. And the fear of the unknown , the unpredictable takes hold”. I nod. There is nothing else I can do but try and empathise with what he experiences day in and day out.

I thank and say a bye to him, Sanjay acknowledges the same and quickly moves on to address another customer . It is just another day at the counter for him, as he joins the faceless millions who define this fascinating metropolis.

I don’t think he has any bitterness about the fact that the media completely forgot that they existed at CST or that the protestors had no candle lights for them. It is irrelevant . India’s common man is truly uncommon.

As I leave CST , with every passing minute and arriving train, the people of Mumbai take another step into an unknown future. But they face it, with immense fortitude and fearlessness. They have done it before and they are doing so now.

I may have sauntered in today into CST , one lonely self-guided visitor as part of terror tourism, but for them it is just a walk of life.

18
Jun
09

Pop Patriotism of the Page 3 variety

There are a couple of vocal women in Mumbai whose claim to fame these days is “ pop patriotism”. Here is a brief check-list to identify them :

1) They talk, talk and talk day in and night out.

2) They get withdrawal symptoms when they do not see themselves in the papers, forcing them to write similar columns in multiple city supplements.

3) They are constantly constipated thanks to too much air-kissing , and will use hinglish words to give the cool desi flavour

4) They always enter parties late, and hang around where the shutterbugs are located, a plastic smile ready for instant clicking.

5) They love saying “ Mumbai rocks”, because for them the suburbs begin in Worli.

6) They are usually complaining about Sonia Gandhi, because while they frequent Page 3, Mrs Gandhi is on the front page.

7) They are anti-establishment on everything , and would love to blame PM Manmohan Singh even for the death of Elvis Presley. Of course, their little poodles pooh all over the sidewalks.

8) All of them are huge fans of Irfan Khan, Nanadan Nilekani, MS Dhoni, Narendra Modi and Laloo Yadav. It is fashionable to have a favorites list comprising of all sorts.

9) They are hypersensitive to criticism, and will bark and bite back with relish to further be in the news. They secretly solicit Bollywood, even as they give those condescending vibes.

10) They are usually so used to getting freebies, they might just walk away with your mobile phone or the ash-tray by a casual accident.

11) They are all self-promoted authors of pulp fiction read by a minority of utterly depraved individuals with severe masochistic tendencies.

Can someone please tell them —Enough is Enough!

18
Jun
09

WAH TAJ!

“ In peace, sons bury their fathers; in war, fathers bury their sons”.

–Herodotus

Greek “ Father of History”.

The story goes that Jamshetji Tata was strongly rebuffed when the gora sahibs, the Brits, refused him permission to Watson Hotel, as he was a brown Indian. Tata took that mortification really seriously. I am convinced he must have been seething with insurmountable rage, because it had to be a huge motivation that made him build the magnificent Taj Hotel at Colaba , Mumbai. And it became even more of a national symbol , rather than a mere home of luxury for business travelers and wide-eyed foreigners , because it was located at the historical entrance to the Gateway of India itself.

I had a strange, dismaying feeling when I discovered that the Taj had been infiltrated by gruesome terrorists on a frenzied destruction spree late on that Wednesday evening. It seemed inane that there were innocent people scampering for their lives in that grand opulence. That some violent elements had sneaked in with a clear intent to smear the Taj with blood and bombs . It seemed bizarre, but one knew it was true.

I remember that we had all been there for almost four days within the week preceding, attending a family wedding. And that as the crowd shook to Desi girl in the Crystal room, the perpetrators of India’s worst nightmare to follow were huddled upstairs, four floors above, rehearsing their conspiracy.

Over real time TV, we watched the shocking reels of red smoke and burning fires above that royal dome in the dark night ,and sundry police forces bravely take positions outside of the hotel as gun shots flew and bombs exploded. The Shamiana had become a war-zone, Golden Dragon and Wasabi were rudely assaulted, and the sixth floor in the Heritage wing had become a death-trap. It was an interminable nightmare.

I will never forget the first time I visited Taj . I had come to give an interview to a business school from Pune by a late night passenger train which landed at VT at some unearthly hour of 5 30 in the morning. And as per usual standard operating procedure , I would walk into Taj as if I owned a private suite in perpetuity . Of course, I would head straight for that luxurious rest room , freshen up, do a quick shirt-change, pour that aromatic shampoo all over my face, and look in the mirror to see a much improved version of the chap who had walked in just twenty minutes before.

I suspect the loo attendants were fully aware that this was no special guest of the hotel who had chosen to use the public lavatory over his personally assigned one for some odd pleasures. I think they chose to not just ignore but indulge in us because they prided in the place of their work and it’s unquestionable elegance which drew all sorts there.. I usually left empty small sized shampoo bottles and my largest tip of the day. On a rare occasion, one ordered tea in the coffee shop and ate several loaves of bread and chocolate chips for free.

And guess what? My first job offer ( which I eventually could not take up for some obtuse reason ) was by the Taj itself, in marketing . I used to lay awake in the nights dreaming of walking like a hot-shot magnate in a 24×7 air-conditioned office ( in those days not all offices had that opulent luxury) and order club sandwiches , French fries and cold coffee with ice cream at will.

When I watched that hotel burn on Wednesday, one felt an indescribable loss. Over the last several years, Taj was like a comforting zone you could cocoon into at the drop of a hat. It has become our way of life. We got married at the Taj President. My wife is a member of the prestigious , exclusive Chambers, and I have graduated to that “ Inner Circle” club .where I get complimentary gifts, free nights and room upgrades, besides the warmest service in the world. Work-related stuff takes us there at least twice a week, either for a meeting or a meal.

And the first time that I felt I had really arrived in life was when that cherubic, perennially smiling doorman at the Taj , a convivial Sardarji , recognized me and said —“ How are you, Mr Jha?”

As I look back at the anger, hatred, disgust and fear that envelops many amongst us post 26/11 , perhaps we should learn from what Jamshetji Tata did a hundred odd years ago. He turned these negative emotions into what a century later has become an “ iconic” monument of India. Where the walls stand for customers, values, service , heritage and culture. My neighbors at home too are senior members of the Taj hierarchy , and they are distinguishable from a distance; they embody the same spirit, the same modesty, the same passion that makes Taj an experience.

The Taj will open again. Soon. And when it does, I will be there.

18
Jun
09

8 Steps To Happiness

Want to lift your level of happiness? Here are some practical suggestions from University of California psychologist Sonja Lyubomirsky, based on research findings by her and others. Satisfaction (at least a temporary boost) guaranteed

1. Count your blessings.
One way to do this is with a “gratitude journal” in which you write down three to five things for which you are currently thankful—from the mundane (your peonies are in bloom) to the magnificent (a child’s first steps). Do this once a week, say, on Sunday night. Keep it fresh by varying your entries as much as possible.

2. Practice acts of kindness.
These should be both random (let that harried mom go ahead of you in the checkout line) and systematic (bring Sunday supper to an elderly neighbor). Being kind to others, whether friends or strangers, triggers a cascade of positive effects—it makes you feel generous and capable, gives you a greater sense of connection with others and wins you smiles, approval and reciprocated kindness—all happiness boosters.

3. Savor life’s joys.
Pay close attention to momentary pleasures and wonders. Focus on the sweetness of a ripe strawberry or the warmth of the sun when you step out from the shade. Some psychologists suggest taking “mental photographs” of pleasurable moments to review in less happy times.

4. Thank a mentor.
If there’s someone whom you owe a debt of gratitude for guiding you at one of life’s crossroads, don’t wait to express your appreciation—in detail and, if possible, in person.

5. Learn to forgive.
Let go of anger and resentment by writing a letter of forgiveness to a person who has hurt or wronged you. Inability to forgive is associated with persistent rumination or dwelling on revenge, while forgiving allows you to move on.

6. Invest time and energy in friends and family.
Where you live, how much money you make, your job title and even your health have surprisingly small effects on your satisfaction with life. The biggest factor appears to be strong personal relationships.

7. Take care of your body.
Getting plenty of sleep, exercising, stretching, smiling and laughing can all enhance your mood in the short term. Practiced regularly, they can help make your daily life more satisfying.

8. Develop strategies for coping with stress and hardships.
Develop strategies for coping with stress and hardships. There is no avoiding hard times. Religious faith has been shown to help people cope, but so do the secular beliefs enshrined in axioms like “This too shall pass” and “That which doesn’t kill me makes me stronger.” The trick is that you have to believe them.
Source : Time, February 28, 2005

18
Jun
09

Hesh and Lee can mesh

At the end of a super-week of outstanding tennis at the Kingfisher Open, as we braved exasperating rain interventions, and a strangely listless Bombay crowd, it was India’s Davis Cupper from time immemorial and Grand Slam winner of several tournaments, Mahesh Bhupathi, who really dropped a Hiroshima. Rounding off his doubles victory with Croatian Mario Ancic, a second successive doubles ATP title following the China Open, Bhupathi stated to a stunned nation of sports lovers that he would probably never play for India again. Reason; his old partner, now turned formidable foe across the net Leander Paes has categorically refused to play with him in the run-up to the Beijing Olympics in 2008. Understandably peeved and clearly despondent, Mahesh has thrown in the towel to representing his country again.

I have had the enormous luck of playing doubles with Leander, both as an affable, extremely patient partner and a dangerous wily panther prowling savagely on the other side of the net. This was during a brief period when my sports firm in it’s early struggling days of infancy had taken up the assignment of managing his brand endorsements. Leander is a charming bloke, soft spoken, has an incisively analytical mind, and his adrenaline levels are extra-terrestrial. What was particularly conspicuous was his gentle handling of exuberant over-eager kids. It is hardly a surprise that he is disarmingly beguiling to the opposite sex. His tennis skills are far too legendary for me to comment on in this column.

Mahesh, is a personification of understated elegance on the court, his delicate finesse on volleys and lethal double handed back-hand returns complementing his genteel simplicity and unassuming nature off it. He is a thorough gentleman, remarkably committed, hard-working and a good leader. I saw the latter trait so obviously on display at the CCI, where his entire Globosport team worked tirelessly round-the-clock led by an indefatigable former National hero, Gaurav Natekar.

All those who were fortunate enough to have witnessed the doubles clash between Bhupathi/Ancic and Paes/A Quereshi (of Pakistan) would have realised that the former doubles duo are vintage stuff, chest-thumping et al. Terrific anticipation, great finish, awesome reflexes marked the entertaining encounter. The truth is that if the two old friends were to re-assemble in the December of their professional career, I have no doubt that they can easily recapture that old magic. But will they, is what the disputed line call is all about.

Since the time they have categorically parted ways, save the occasional Davis Cup encounters, they have both enjoyed modest professional victories and some bleak periods of inconsequential outings. More importantly, they have both settled down with their spouses, the latter an evident calming influence. The two hot party-circuit boys are now domesticated family-men, run their own personal businesses, and know that in a fiercely competitive sport such as tennis, the final countdown clock has begun to ring. Should they allow their personal ego’s, past bitterness or silly misunderstandings to now come between them at the ending stages of their illustrious careers? For their sake, I would hope not.

Mahesh and Lee’s glorious successes marks a shining chapter in India’s tennis history. If they were to come together, I foresee not just at least a few more Grand Slams and Davis Cup wins, but who knows, gold at the Beijing Olympics too? But for them to bury the hatchet, they need to do what Pete Sampras once practiced. The winner of 14 Grand Slam titles said that he never looked at the past points, that was archived history. He was only focused on the Boris Becker serve coming at him like a speeding rocket, a serve he had to negotiate and return. What’s next was all that mattered, the rest was just a point on the score-board. The thunderous applause for a delectable volley on the last point was now irrelevant. Sampras was focused on just one thing — Next!

Mahesh has had the courage to make the first gracious open offer; no Leander, no more tennis for India. Now it’s up to the Kolkata boy to be man enough to let bygones be a closed chapter, and shake the hand of his past pal. Paes feigns surprise at Mahesh’s public declaration, but I am sure he knows that if he bites the bullet, the deadly duo of Indian tennis can still pull off the unimaginable.

To beat the Bryan brothers, they need to be like brothers. Brothers-in-arms.

Over to you, Leander! Your serve!

Courtesy : www.ibnlive.com




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Sanjay Jha on Twitter

  • I guess it is a business deal, promote the book and get the author to do a chat on the site. And I fought against the fraud who sells crap. 1 hour ago
  • A tragedy that my co- owners of CricketNext.com have sold their soul and carried a Harper Collins press release on Fake IPL Players book.. 1 hour ago
  • The whole old cricketnext.com team hangs it's head in shame and repugnance. In the world of IPL, as long as it sells, it is ok. 5 hours ago
  • My suggestion to all passionate entrepreneurs, when you sell a stake, look for quality partners with commitment, sincerity and ethics. 5 hours ago
  • My co-owners with majority control are promoting the sensationalistic behind the room gossip-monger on our Home Page. 5 hours ago

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